How It Works & FAQ

how it works

FAQS

Do you have a message/chat feature that allows me to collaborate with you on my project when I order?
Yes, you can leave message on all your order and get response from SunMyke and email notification

What are the Downloadables?
They consist of SVG, PDF, PNG JPEG and Vector files you download immediately after purchase

Can I partner with you?
Tell us about it

I can contribute to blog section
Yes, Tell us about it


SERVICE

Can I cancel my order and get a refund when it's in progress?
No, we can cancel your order but instead of refund, we'll help you apply the amount you paid on your next order 

DOWNLODABLES

Can I get a refund if I received a broken link (and my download is inaccessible) ?
No, we'll fix the issue and send your file, just ensure you contact us immediately to avoid delay in getting the files you paid for.

Can I get a refund if I received files different from the description ?
No, we'll fix the issue and send your actual files, just ensure you contact us immediately to avoid delay in getting the files you paid for.


If I reject a project or downlodables and cancel the order, can I still use the order files ?
No! Unless you buy it from us otherwise, we have the right to resell the design of the project you rejected

Please see more of our buying agreement and others here

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27, Ajibola Olunloyo Str., Orisunbare Phase 2, Ayobo, Lagos. | Book Appointment