SunMyke Payment Refund Policy
- You’re eligible for a full refund if there's any technical reason why we couldn't deliver your order.
- You’re entitle to refund if we've adjustment / corrected your project and you still do not like the project ( 3 trials before you request a refund.)
- You may be obligated to pay cancellation charges where applicable
The digital products are not physical goods you can return, else we refund you, all purchases are final and non-refundable.
If we cannot deliver your files, we’ll process your full refund, all refund are processed within 0 - 14 days.
Can I cancel my order and get a refund when it's in progress?
No, we can cancel your order but instead of refund, we'll help you apply the amount you paid on your next order
Can I get a refund if I received a broken link (and my download is inaccessible) ?
No, we'll fix the issue and send your file, just ensure you contact us immediately to avoid delay.
Can I get a refund if I received files different from the description ?
No, we'll fix the issue and send your actual files, just ensure you contact us immediately to avoid delay.
If I reject a project and cancel the order, can I still use the other files ?
No! unless you buy it from us otherwise, we have the right to resell what you rejected
Please see more of our buying agreement and others here