Refund Policy

SunMyke Payment Refund Policy 

FOR SERVICES

  1. You’re eligible for a full refund if there's any technical reason why we couldn't deliver your order.
  2. You’re entitle to refund if we've adjustment / corrected your project and you still do not like the project ( 3 trials before you request a refund.)
  3. You may be obligated to pay cancellation charges where applicable

DOWNLODABLES 

The digital products are not physical goods you can return, else we refund you, all purchases are final and non-refundable.

Expectations:
If we cannot deliver your files, we’ll process your full refund, all refund are processed within 0 - 14 days.


REFUND FAQ


Can I cancel my order and get a refund when it's in progress?
No, we can cancel your order but instead of refund, we'll help you apply the amount you paid on your next order 

Can I get a refund if I received a broken link (and my download is inaccessible) ?
No, we'll fix the issue and send your file, just ensure you contact us immediately to avoid delay.

Can I get a refund if I received files different from the description ?
No, we'll fix the issue and send your actual files, just ensure you contact us immediately to avoid delay.


BUYING FAQ


If I reject a project and cancel the order, can I still use the other files ?
No! unless you buy it from us otherwise, we have the right to resell what you rejected

Please see more of our buying agreement and others here

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27, Ajibola Olunloyo Str., Orisunbare Phase 2, Ayobo, Lagos. | Book Appointment